The link provided below only applies to domestic customers. Please use your international postal service if you are mailing from abroad.
To complete your return please visit our Australia Post Returns Portal and follow the prompts.
Please note: You will need to enter your full nine digit order number into the order number field AND (if available) the nine digit return authorisation number into the authorisation number section on the returns page.
The Alannah Hill online store is not liable for the loss of an item/s being returned using this service. Please refer to the Australia Post website for their Terms and Conditions.
We recommend retaining your parcel lodgement receipt as this contains your tracking number.
If you would like to organise your own return postage satchel. Please address to:
Alannah Hill Returns 65 Victoria Crescent, Abbotsford 3067, Victoria, Australia